Privacy Policy

Privacy Policy

Effective Date: 1 Jan 2025

At Dr. Sr Khan’s Clinic, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our clinic, website, or services.

1. Information We Collect

We collect and process the following types of personal information:

• Personal Identification Information: Name, age, gender, contact details (phone number, email address).
• Medical Information: Medical history, current health conditions, medications, test results, and other health-related data provided during consultations.
• Payment Information: Billing details, transaction records, and payment methods.
• Website Usage Information: IP address, browser type, and browsing behavior if you visit our website.

2. How We Use Your Information

We use your information to:

• Provide medical consultations and treatments.
• Maintain accurate medical records.
• Communicate with you regarding appointments, follow-ups, and test results.
• Process billing and payment transactions.
• Improve our services and ensure patient satisfaction.
• Comply with legal obligations or regulations.

3. How We Protect Your Information

We implement strict security measures to ensure your personal data is protected:

• All physical records are securely stored in locked cabinets with restricted access.
• Electronic records are protected by encrypted systems and password-protected databases.
• We limit access to your information to authorized personnel only.

4. Sharing of Information

Your personal information is kept confidential. However, we may share your data in the following scenarios:

• With healthcare professionals or labs involved in your treatment (with your consent).
• If required by law or regulatory authorities.
• To protect your life or the life of another person in emergency situations.

We do not sell, trade, or rent your personal information to third parties.

5. Your Rights

As a patient, you have the right to:

• Access your medical records.
• Request correction of inaccurate or incomplete information.
• Withdraw consent for certain data processing activities (where applicable).
• Lodge a complaint with relevant authorities regarding the handling of your personal data.

To exercise these rights, please contact us at drsrkhan747@gmail.com or 01738-407179 

6. Retention of Information

We retain your personal and medical information for as long as necessary to provide healthcare services and comply with legal obligations. Once your data is no longer needed, we securely delete or anonymize it.

7. Cookies and Website Tracking

If you visit our website, cookies may be used to enhance your browsing experience. Cookies are small files stored on your device to collect data about website usage.

You can disable cookies through your browser settings, but this may affect certain website functionalities.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us.